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After-sale service

Consultation hotline

400-086-8650

0.5H

0.5 hour confirmation

2H

Respond within 2 hours

24

Arrive at the site within 24 hours

7*24

7 * 24-hour full coverage service

12

12 after sales service personnel

In order to effectively prolong the service life of the machine, we will carefully carry out "1 + 1" interactive training for customers. Let customers get familiar with products in time, operate reasonably, maintain regularly and use original parts.

Service Introduction

After sales service response

1. Equipment fault information fed back by users: respond within 2 hours if recovery can be guided by telephone. If we have to send technicians to solve the problem, we will arrive at the designated place within 8 hours in Henan Province and arrive at the designated place within 24 hours in other areas for maintenance. Service time: 7 × 24 hours.

2. Guarantee measures: the company sets up a professional user after-sales service center, has strong technical support for product development, and has well-equipped detection and inspection devices. In order to ensure the after-sales service quality and rapid response ability, more than 10 engineering and technical personnel with high technical level and on-site experience are equipped.

After sales service response

24-Hour Hour Hotline:400-086-8650

Telephone:400-086-8650

Company address:河南省宝丰县产业集聚区兴宝一路

Company website:www.tiefulaigroup.com

E-mail:vip@tflzg.com